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Mimmie Liepe
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I would like to be able to track and create a campaign that target people that are repeated visitors but that havent purchased in XX time. For example to communicate a "we have missed you, here is a discount" popup to only them.
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M
Mimmie Liepe
May 30, 2024
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Olof @ Triggerbee
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September 30, 2024
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Olof @ Triggerbee
We've improved targeting based on Order Data. You find it under Audience => Add filter => Completed purchase
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September 30, 2024
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E
Erik Stridh
Hello Mimmie.
You can quite easily create a similar target group for your pop-up campaign already today with existing tools. However, I don't know if it is possible to set both factors because it is not possible to set a goal for how many times a customer has performed an event in Triggerbee. As far as I know?
(@Olof That would be a very good choice to have.) But you can do almost what you ask.
  1. Go in and create an audience
  2. Choose which event you want the target group to trigger (in this case Completed Purchase).
  3. Below the event, you set the time period (last 30 days)
  4. Publish the target group and create the campaign.
  5. Done
Wishing you a fantastically creative day and lots of sales in the new campaign :)
/E
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June 5, 2024
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K
Karin @ Triggerbee
Hi Mimmie! 👋
This is already possible by creating an audience using a combination of two different goals. Here is an example of such an audience:
All users that: "Completed goal: Completed purchase in the last 60 days" + "NOT Completed goal: Completed purchase in the last 50 days".
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June 5, 2024
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Mimmie Liepe
Karin @ Triggerbee Oh ok, I wrote and asked and got the answer that it was not possible. But nice to hear! Will try it out.
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June 11, 2024
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Mimmie Liepe
Karin @ Triggerbee Is your solution better than Eriks above yours? If I want to target let's say people that have been purchase sometime before 4 months ago, should I do one with goal NOT "completed purchase 119 days ago" and then one with "goal compeleted purchase last xx (something way above 120)"?
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June 11, 2024
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Karin @ Triggerbee
Mimmie Liepe Yes, your example is correct! If you only target an audience with the condition "Completed purchase sometime during the last 30 days," there is a risk that the customer will receive the campaign immediately after completing a purchase. Therefore, you need to use two different conditions in this case. :)
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June 11, 2024
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